Unless otherwise mutually agreed upon:

I will document our discussions and agreements (best via e-mail) and quote you a firm fixed price based on guitar type selection, woods selected and specific Decorations/Features

The quoted price will be good for 90 days and the price will include a hard-shell case and my shipping costs

Generally, 40% of the price must be received prior to start of work and balance due prior to my shipment. If the guitar is "extremely customized" (such that I could not re-sell the guitar), an additional 40% payment will be required prior to application of finish to the guitar. I will advise you if this is the case prior to acceptance of the order

You may return the guitar for full credit any time within 30 days of receipt if you are not satisfied with the quality of materials or workmanship

I will generally ship within 90 days and will advise you of an estimated shipping date when I quote a price

The warranty on this guitar is given to the original owner for a period of 5 years from the date of shipment and is limited to defects in material and workmanship. Problems due to abuse and handling are not included. A care and maintenance card and a warranty registration card ( to be filled out by the owner) will be sent with purchase